Refund Policy
Clear policies and helpful answers from RelaxMe.

30-day return window
If something is not right, you can return your order within 30 days of delivery for a
full refund.
Return conditions
Items should be unworn, unwashed and returned in their original packaging with any tags
attached. We inspect every return before issuing a refund.
How to start a return
Email us with your order number and the reason for the return. We will reply with the
return address and instructions. Please do not send items back before contacting us.
Refund timing
Once your return arrives and is inspected, we issue the refund to your original payment
method. Refunds usually appear within 5–10 business days, depending on your bank.
Exchanges
If you need a different size, the fastest route is to place a new order and return the
original pair. That way the size you want does not sell out while your return is in transit.
Non-returnable items
Items that have been worn outdoors, washed or damaged after delivery cannot be returned.
Gift cards are non-returnable.
Questions? Email [email protected].
400 West Peachtree Street NW, Suite 1200, Atlanta, GA 30308